Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Last updated: January 2024
Introduction
Shamar Treks ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
- Name, email address, phone number
- Passport information for bookings
- Emergency contact details
- Dietary restrictions and medical conditions
- Payment information (processed securely)
Usage Information
- IP address and browser information
- Pages visited and time spent on site
- Search queries and preferences
- Device information and location data
How We Use Your Information
- Process and manage your bookings and reservations
- Communicate with you about your trips and services
- Send promotional materials and newsletters (with consent)
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and ensure security
Information Sharing and Disclosure
We may share your information with:
- Service providers (hotels, airlines, local guides)
- Payment processors for secure transactions
- Government authorities when required by law
- Emergency contacts in case of medical emergencies
Note: We never sell your personal information to third parties for marketing purposes.
Data Security
We implement appropriate security measures to protect your information:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security audits and updates
- Limited access to personal information
- Staff training on data protection
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
- Data portability
- Lodge a complaint with supervisory authorities
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic
- Provide personalized content
- Improve user experience
You can control cookies through your browser settings.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us:
shamartreks@gmail.com
+977-9849052053