+977-9849052053
shamartreks@gmail.com

Booking Terms & Conditions

Please read our terms and conditions carefully before booking your adventure with Shamar Treks. These terms ensure a smooth and transparent booking experience for all our travelers.

Clear Terms
Transparent policies
Protected Booking
Secure transactions
Flexible Options
Reasonable cancellation

Terms & Conditions

By booking with Shamar Treks, you agree to the following terms and conditions. These terms are designed to ensure a safe, enjoyable, and transparent travel experience for all our clients.

Booking & Payment Terms
  • A deposit of 25% of the total package cost is required to confirm your booking

  • Full payment must be completed 30 days before departure date

  • We accept bank transfers, credit cards (Visa, MasterCard), PayPal, and cash payments

  • All prices are quoted in USD unless otherwise specified

  • Prices are subject to change until booking is confirmed with deposit

  • Additional charges may apply for single supplements, extra services, or equipment rental

Cancellation Policy
  • Cancellations 60+ days before departure: Full refund minus 10% processing fee

  • Cancellations 30-59 days before departure: 50% refund of total package cost

  • Cancellations 15-29 days before departure: 25% refund of total package cost

  • Cancellations less than 15 days before departure: No refund

  • Emergency cancellations due to medical reasons may be considered case by case

  • Travel insurance is strongly recommended to cover cancellation costs

Group Bookings & Changes
  • Group discounts apply for 6 or more participants

  • Group bookings require 50% deposit to confirm

  • Changes to group size may affect pricing and require re-confirmation

  • Individual participants can join existing group departures subject to availability

  • Private group arrangements can be made for any package

  • Changes to itinerary after booking may incur additional charges

Travel & Transportation
  • International flights are not included unless specifically mentioned

  • Domestic flights in Nepal are subject to weather delays and cancellations

  • We include buffer days for weather-dependent flights like Lukla

  • Helicopter rescue insurance is mandatory for high-altitude treks

  • Airport transfers are included as specified in package details

  • Transportation delays due to weather, strikes, or road conditions are beyond our control

Insurance & Liability
  • Comprehensive travel insurance is mandatory for all participants

  • Insurance must cover high-altitude trekking up to 6,000m

  • Medical evacuation and helicopter rescue coverage is required

  • Shamar Treks acts as an agent and is not liable for third-party services

  • Participants trek at their own risk and must be in good physical condition

  • We recommend consulting a physician before high-altitude activities

Important Conditions
  • All participants must be at least 16 years old for high-altitude treks

  • Pregnant women and people with serious medical conditions should consult doctors

  • Permits and documentation are arranged by us but participants must provide required information

  • Weather conditions may require itinerary changes for safety reasons

  • Accommodation and meals are as specified but may vary due to local conditions

  • Tips for guides and porters are not included and are at participant's discretion

Questions About Our Terms?

If you have any questions about our booking terms and conditions, please don't hesitate to contact us. Our team is here to help clarify any concerns you may have.

Last updated: January 2024

These terms and conditions are subject to change. Please check for updates before booking.