Booking Terms & Conditions
Please read our terms and conditions carefully before booking your adventure with Shamar Treks. These terms ensure a smooth and transparent booking experience for all our travelers.
Terms & Conditions
By booking with Shamar Treks, you agree to the following terms and conditions. These terms are designed to ensure a safe, enjoyable, and transparent travel experience for all our clients.
A deposit of 25% of the total package cost is required to confirm your booking
Full payment must be completed 30 days before departure date
We accept bank transfers, credit cards (Visa, MasterCard), PayPal, and cash payments
All prices are quoted in USD unless otherwise specified
Prices are subject to change until booking is confirmed with deposit
Additional charges may apply for single supplements, extra services, or equipment rental
Cancellations 60+ days before departure: Full refund minus 10% processing fee
Cancellations 30-59 days before departure: 50% refund of total package cost
Cancellations 15-29 days before departure: 25% refund of total package cost
Cancellations less than 15 days before departure: No refund
Emergency cancellations due to medical reasons may be considered case by case
Travel insurance is strongly recommended to cover cancellation costs
Group discounts apply for 6 or more participants
Group bookings require 50% deposit to confirm
Changes to group size may affect pricing and require re-confirmation
Individual participants can join existing group departures subject to availability
Private group arrangements can be made for any package
Changes to itinerary after booking may incur additional charges
International flights are not included unless specifically mentioned
Domestic flights in Nepal are subject to weather delays and cancellations
We include buffer days for weather-dependent flights like Lukla
Helicopter rescue insurance is mandatory for high-altitude treks
Airport transfers are included as specified in package details
Transportation delays due to weather, strikes, or road conditions are beyond our control
Comprehensive travel insurance is mandatory for all participants
Insurance must cover high-altitude trekking up to 6,000m
Medical evacuation and helicopter rescue coverage is required
Shamar Treks acts as an agent and is not liable for third-party services
Participants trek at their own risk and must be in good physical condition
We recommend consulting a physician before high-altitude activities
All participants must be at least 16 years old for high-altitude treks
Pregnant women and people with serious medical conditions should consult doctors
Permits and documentation are arranged by us but participants must provide required information
Weather conditions may require itinerary changes for safety reasons
Accommodation and meals are as specified but may vary due to local conditions
Tips for guides and porters are not included and are at participant's discretion
Questions About Our Terms?
If you have any questions about our booking terms and conditions, please don't hesitate to contact us. Our team is here to help clarify any concerns you may have.
Last updated: January 2024
These terms and conditions are subject to change. Please check for updates before booking.